Lesson 59
Today’s lesson is 180 words.
Vocabulary words are bolded.
Greetings
Hello everyone, how has your week been so far?
Reviewing Common Customer Service Vocabulary:
Last week we reviewed some customer service phrases. If you ever call a call center, the customer service agent will most likely use some of these phrases! So let’s take a second to study them because they are important and good to know! 😃
“May I” means “do I have your permission to…?”. For example:
- May I take a picture of you?
- May I be excused now? or May I go to the bathroom?
The phrase “be willing” means to be “ready, eager, or prepared to do something”. For example:
- Are you willing to study harder?
- Is he willing to try out the challenge?
- Are they willing to do me a favor?
“To be of service” and “to be of assistance” mean the same thing!
- How may I be of service to you?
Music
Francis and the Lights is an American pop project led by Francis Farewell Starlite. Follow along to the lyrics of his 2017 song, “May I have this Dance”.
Writing Prompt
Prompt: What are some of your favorite songs right now?
Class Discussion
What did you think of today’s lesson? Did you learn any new vocabulary? Do you have grammar questions? Let us know below!